FAQ

 

Q: How to place order?

A:

  • Confirm the products name and specific quantity you like, then send us enquiry.
  • We will quote you the best price within 12 hours after getting your enquiry.
  • Proforma Invoice will be made for you after price negotiated and checked well.
  • Buyer settles thepayment.
  • Goods will be shipped out within 3-10
  • Send buyer tracking number or B/L.

 

Q: How long does my package takes to my hands?

A: It depends on the shipping channel you choose.

1)If you choose express like DHL, UPS, FedEx, shipping time is 3-5 days to your address.

2)It takes about 20-30 days arriving at destination port If shipping by boat.

 

Q: How to pay for my order?

A: Our Payment methods include Bank Transfer, L/C, Western Union, MoneyGram, Paypal.

 

Q: What’s the shipping methods?

A: Our Shipping options: International Express of DHL, UPS, FedEx etc., for normal orders(generally It takes 3-7 days arriving at your destination).  For bulk order, we suggest using boat, which can help you save much shipping cost.

 

Q: Why are your products so cheap?

A: Reason is simple: Cut out all middlemen, goods from factory to your hands directly.

 

Q: Could you provide OEM service?

A: Yes, we have OEM service to print your logo or other information on the product body or packaging box.

 

Q: Do I need to pay taxes?

A: Generally, consignee doesn’t need to pay taxes unless you buy in bulk, moreover, we will write less goods value for customs to help you avoid import duties.

 

Q: Is there any warranty for the glue dispensing machine?

A: sure, our product’s warranty period is 1 year, we are responsible for any quality problems during this period.